LaCie Network Space

I have been using LaCie products for years without a problem. So when they offered a nertork based hard drive for a very reasonable price. I was first online to bring one home. For the most part it has done it's job very effectively. That is until about two weeks ago.

Keep in mind this is a network dive which looks like a external USB or Firewire hard drive, but really acts like a baby server, making it very easy for up to five maching either mac or pc to share and store files. And like a baby server it's active all the time, even when not in use. When I asked LaCie about this they replied that's it's normal, because it always ready for use.

So after many months of use I was not able to access the drive, tried just about everything, changed Ethernet cable, shut off, turned on, unplugged, replugged, I even spoke sweet nothings directly to it. It's a one terabyte and I'm dreading having to sent this thing back in because I know that I'll nevr see the contents on the drive agian.

Two weeks pass and I resolve that I must deal with this issue, I check out the laCie site for what hoops I have to jump through to send in the unit and get a new one or have this one fixed. A last ditch effort reviewing the Troubleshooting section lead me to this:

Media server stops working after a power loss

The media server index can become corrupted after a power loss at certain times. When this happens, the media servers (either TwonkyVision or mtdaapd) will not stream properly, or may not index media files.

If this happens, power off the device for 30 seconds, then power it back up.

If that does not solve the problem, the drive must be reset to factory settings.

Now I'm frantic how do I reset this unit to factory settings? Search the site . . .nothing, search the instruction manual . . . nothing then there it was

The procedure below will reset the Network Space to factory settings:

Switch the drive OFF. Wait for the drive to power down. If it does not power down within two minutes, unplug the drive from power, then reconnect it.

Switch the drive ON. After about three seconds, flip the power switch to the OFF position, then ON again.

If the light on the front quickly pulses, the drive is now reset to its factory settings. The data is unaffected by this procedure.

Now all it right in the world! Lesson learned, always check the support section of websites! I suppose that up there with read the directions!